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Southend University Hospital

Reducing Handover Delays

MSE NHS Foundation Trust have deployed Aspect as a temporary ambulance receiving centre as part of a collaborative project with East of England Ambulance Service NHS Trust to meet the anticipated increase in demand during the winter period.

From project confirmation, our team built and installed a bespoke solution in 1 week which consists of 12 treatment bays, which will help relieve up to 12 ambulances and crews to respond to emergency calls.

Tom Abell, Chief Executive at EEAST, said:

“The introduction of an Ambulance Handover Unit at Southend Hospital site will release more vehicles and crews for responding to emergencies. It will also help us to meet the challenges of the coming winter months, when we know demand will increase."

Objectives

Reduce ambulance handover delays

Improve the patient experience by providing a safe place for patients to be assessed and monitored

Help reduce ambulance response times and enable patients to be seen quicker

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